FOOD FREEDOM BLUEPRINT PROGRAM AGREEMENT

This Wellness Program Agreement (this “Agreement”) is entered into as of the date signed below, by and between ECOUTAY LLC, a Florida limited liability company (“Health Coach”), and the undersigned purchaser of services (“Client”).

COACH–CLIENT RELATIONSHIP

The Health Coach acknowledges that the Client is the expert in navigating their own life, based on personal preferences and experiences. The Client is solely responsible for decisions, actions, choices, lifestyle changes, and results throughout the Health Coaching or Intuitive Eating Counseling (the “Program”). The Client further acknowledges that the Health Coach acts as a facilitative partner and that the Health Coach’s role is not to diagnose, prescribe, advise, or instruct the Client on what to do. The Client agrees to communicate honestly and dedicate their time and energy to participating fully in the Program.

SERVICES

The Program consists of a ten-week guided online group program beginning on September 22, 2025, and ending on November 28, 2025. The Program includes weekly sixty-minute group sessions delivered virtually, with recordings of the group sessions made available to all participants. The Program also includes access to an exclusive WhatsApp group for community support and check-ins, unlimited email support during the Program term only, two optional one-on-one coaching sessions, and supplemental resources such as handouts, worksheets, activities, or other materials as appropriate.

Because this is a group program, sessions missed by the Client are forfeited, and no make-up sessions will be provided. Group sessions will not be rescheduled except in the event that the Health Coach must cancel due to illness, emergency, or circumstances beyond her reasonable control, in which case sessions will be rescheduled or the Program extended to ensure that the full course is delivered.

PAYMENTS AND REFUNDS

Payment in full, or pursuant to an agreed payment plan, is due prior to the start of the Program. All payments are non-refundable and non-transferable. Refunds will not be provided for voluntary withdrawal, non-attendance, or changes in personal circumstances once payment has been made. Refunds will only be issued in the event that the Health Coach cancels the Program or fails to deliver substantial Program content.

INTELLECTUAL PROPERTY

All materials provided during the Program, including presentations, worksheets, exercises, and any other content, are the exclusive property of ECOUTAY LLC and are protected by copyright law. The Client is granted a limited, non-transferable license to use these materials for personal use only. Any reproduction, distribution, or commercial use of these materials without prior written consent is strictly prohibited.

DISCLAIMERS

The Client understands that the Health Coach is not a doctor, dietitian, nutritionist, psychologist, psychotherapist, or licensed healthcare professional. The Program is not medical care, nutrition therapy, psychotherapy, or treatment of any disease or condition. Because the Program does not constitute medical services, HIPAA does not apply. Clients are encouraged to consult their licensed healthcare providers before making changes to their diet, lifestyle, or medications.

COMMUNICATIONS

Email support is available for program-related coaching only and is limited to the duration of the Program. The Health Coach does not monitor messages for emergencies and will not respond to urgent health crises. No ongoing support is provided after the Program ends. 

PERSONAL RESPONSIBILITY AND RELEASE OF CLAIMS

THE CLIENT UNDERSTANDS AND AGREES THAT THEY ARE FULLY RESPONSIBLE FOR THEIR OWN HEALTH, DECISIONS, ACTIONS, AND RESULTS. The Client assumes all risks associated with dietary, lifestyle, or behavioral changes undertaken during or after the Program. The Client hereby releases and forever discharges the Health Coach from any and all liability, claims, damages, causes of action, or demands of any kind, whether known or unknown, arising out of or related to participation in the Program, except in cases of gross negligence.

CONFIDENTIALITY

The Health Coach will not share the Client’s information without the Client’s written consent, except as required by law. Participation in group sessions may involve disclosure of personal information to other participants, over whom the Health Coach has no control. Clients may choose to reveal as much or as little identifying or personal information as they wish during group discussions. First names may be used during sessions, and it is the Client’s responsibility to manage their Zoom display name or other identifying details.

FORCE MAJEURE

If circumstances beyond the Health Coach’s reasonable control, including but not limited to illness, family emergency, technology failure, or natural disaster, prevent delivery of sessions, the Health Coach may reschedule sessions or substitute materials as needed. Such circumstances shall not constitute a breach of this Agreement.

ARBITRATION, CHOICE OF LAW, AND REMEDIES

Any dispute arising under or relating to this Agreement shall be resolved through binding arbitration conducted by the American Arbitration Association in Florida, U.S.A., before a single arbitrator. The Client expressly consents to exclusive jurisdiction in Florida, U.S.A. Remedies available to the Client in arbitration shall be limited to direct damages not exceeding the total Program fees paid. No consequential, punitive, or exemplary damages shall be awarded. This Agreement shall be governed by and construed in accordance with the laws of Florida. If any provision is deemed unenforceable, the remaining provisions shall remain in full force and effect.

INDEMNIFICATION

The Client agrees to indemnify and hold harmless the Health Coach from any third-party claims, damages, or liabilities arising from the Client’s actions, disclosures, or misuse of Program materials.

ENTIRE AGREEMENT

This Agreement constitutes the entire understanding between the parties with respect to the subject matter hereof. No oral or written representations outside this Agreement shall be binding. This Agreement may only be amended in writing signed by both parties.

ACCEPTANCE

By signing below, the Client acknowledges that they have received and read this Agreement, that they understand its terms, that they have had the opportunity to consult an attorney, and that they voluntarily accept and agree to be bound by its provisions.

ECOUTAY LLC, 

a Florida limited liability company

Name:  Cynthia Parker

Title:  Chief Executive Officer